Privacy Policy

This Privacy Policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events. By using our services, you agree to the collection and use of information in accordance with this policy. We value transparency and want you to understand exactly how your data is handled. If you have any questions or concerns, please contact us using the information provided at the end of this document.

We collect information that you provide directly to us, as well as information automatically collected when you use our services. The personal information you provide includes contact information such as name, email address, phone number, and mailing address. We also collect property information with details about your home including address, type of dwelling, square footage, and construction details. Financial information including payment information for policy premiums is gathered, along with account credentials such as username and password for your online account. Additionally, we collect claims information with details about insurance claims you submit. Information collected automatically includes device information such as IP address, browser type, and operating system. We gather usage data including pages visited, time spent on pages, and links clicked. Cookies and tracking technologies allow us to collect information through cookies and similar technologies.

We use the information we collect for various purposes. This includes providing and maintaining our insurance services, processing your insurance applications and policy requests, and communicating with you about your policy, claims, and account. We use your information to improve our website and services based on your feedback and usage patterns. With your consent, we send promotional communications. The information helps us detect and prevent fraud and other illegal activities, comply with legal obligations and regulatory requirements, and analyze website usage to enhance user experience.

We may share your information in certain circumstances. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may share your information with insurance carriers and underwriters to process your policy applications and claims. We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data during transmission and storage, regular security assessments and vulnerability testing, access controls limiting who can view your information, employee training on data protection and privacy practices, and secure backup and disaster recovery procedures. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of protection.

You have certain rights regarding your personal information. You can access and update your personal information by logging into your account or contacting us directly. You can opt out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us. Note that you will still receive transactional emails related to your policy and account. You may request deletion of your personal information, subject to certain legal and contractual obligations that may require us to retain certain data. You can request a copy of your personal information in a structured, commonly used format.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. We use several types of cookies including essential cookies that are necessary for the website to function properly, performance cookies that help us understand how visitors interact with our website, functionality cookies that remember your preferences and settings, and marketing cookies that are used to deliver relevant advertisements. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided below.